Everytime I put in my address it says "zip code doesn't match with billing address" but i did it 100% right?
I am unable to order because it says my zip code does not match my billing address, even though the postal code for my billing and shipping address is the same.
It says my zip code is wrong even though I changed my billing address to the address associated with my credit card.
This error message appears when there is a discrepancy between the billing address you have provided and the address linked to your payment method. Make any changes to ensure both match identically and try placing the order again. It should go through for you!
Our Payment processor runs a quick check at the checkout to ensure the billing address and zip code/postal code matches what is on your Credit Card/Visa debit. Unfortunately at this time there is no way around this
You can try to use another payment method or contact your bank to ensure this information is accurate.
Comments
4 comments
This happened to me, it didn’t process my payment through the site, but it still took the payment out of my rbc account.
It did the same thing to me how do you go about getting the money back please help lol
I had the exact same issue (albeit on a different website), had the amount deducted from my account; on closer inspection it was marked as "pending". It got cancelled/refunded automatically the following day.
has anyone else got their money back after the zip code error because it gets deducted from the account even though it gives you zip code error?
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