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  1. Boathouse Help Center
  2. General
  3. FAQ

FAQ

  • There are two charges on my credit card
  • Why am I being double charged?
  • Do I get a refund on my Shipping cost?
  • ERROR - ZIP code does not match billing address
  • ZIP Code / Postal Code Error - Checkout
  • Why is my Order Late
  • How do I cancel my order?
  • I want to cancel my order
  • I need to change my order?
  • What is a pre-authorization?
  • When will I receive my Refund?
  • How do I track my order?
  • Do you price match or make price adjustments?
  • Why was my clearance item cancelled?
  • Why was my credit card charged twice?
  • How do I return or exchange an item?
  • Why won’t my gift card work?
  • Why was my order cancelled?
  • Where is my Order?
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